Welcome to OXO Wooden Handmade Shop, operated by Hizen LLC. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (processed securely through trusted payment providers)
- Order History
Automatically Collected Information
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on the Website
- Cookies and Similar Tracking Technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Respond to inquiries
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and unauthorized activities
- Comply with legal obligations
- Send promotional emails (only if you have opted in)
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Provide relevant marketing content
You can disable cookies through your browser settings, although some website features may not function properly.
Payment Security
We do not store your complete payment card information. All payment transactions are processed securely through trusted third-party payment processors that comply with industry security standards.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted service providers, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email service providers
- Analytics providers
These partners only receive the information necessary to perform their services.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your data, no method of internet transmission is completely secure.
7. Data Retention
We retain your information only as long as necessary to:
- Complete your orders
- Meet legal and accounting requirements
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those external websites. We encourage you to review their privacy policies.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:
Hizen LLC
OXO Wooden Handmade Shop
Email: Support@hizenllc.com
Phone: +1 (346)-359-6365
Address:
10031 Tahoka LN
Sugar Land, TX 77498-1483
United States